.kefu-chat-window[data-v-74c3babe]{background:#fff;border-radius:12px;box-shadow:0 2px 20px #0000001a;display:flex;flex-direction:column;height:600px;margin:40px auto;max-width:420px;overflow:hidden;width:100%}.kefu-header[data-v-74c3babe]{background:linear-gradient(135deg,#409eff,#36a3f7);color:#fff;justify-content:space-between;padding:14px 20px}.kefu-header[data-v-74c3babe],.kefu-header-left[data-v-74c3babe]{align-items:center;display:flex}.kefu-header-left[data-v-74c3babe]{gap:10px}.kefu-header-info[data-v-74c3babe]{display:flex;flex-direction:column}.kefu-header-name[data-v-74c3babe]{font-size:15px;font-weight:600}.kefu-header-status[data-v-74c3babe]{align-items:center;display:flex;font-size:12px;gap:4px;opacity:.9}.status-dot[data-v-74c3babe]{border-radius:50%;display:inline-block;height:6px;width:6px}.status-dot.online[data-v-74c3babe]{background:#67c23a}.status-dot.offline[data-v-74c3babe]{background:#ddd}.kefu-messages[data-v-74c3babe]{background:#f5f5f5;flex:1;overflow-y:auto;padding:16px 20px}.kefu-msg[data-v-74c3babe]{align-items:flex-start;display:flex;gap:8px;margin-bottom:16px}.kefu-msg.user[data-v-74c3babe]{flex-direction:row-reverse}.kefu-msg.system[data-v-74c3babe]{justify-content:center}.kefu-msg-content[data-v-74c3babe]{max-width:70%}.kefu-msg.user .kefu-msg-content[data-v-74c3babe]{align-items:flex-end;display:flex;flex-direction:column}.kefu-msg-time[data-v-74c3babe]{color:#999;font-size:11px;margin-bottom:2px}.kefu-read-status[data-v-74c3babe]{color:#aaa;margin-right:6px}.kefu-read-status.read[data-v-74c3babe]{color:var(--primary-color,#409eff)}.kefu-msg-bubble[data-v-74c3babe]{border-radius:8px;font-size:14px;line-height:1.5;padding:8px 12px;word-break:break-word}.kefu-msg-bubble.kefu[data-v-74c3babe]{background:#fff}.kefu-msg-bubble.user[data-v-74c3babe]{background:#409eff;color:#fff}.kefu-msg-bubble.system[data-v-74c3babe]{background:#fff6e6;color:#e6a23c;font-size:12px}.kefu-msg-image[data-v-74c3babe]{border-radius:4px;max-height:180px;max-width:180px}.kefu-file-link[data-v-74c3babe]{color:#409eff;gap:4px;text-decoration:none}.kefu-empty[data-v-74c3babe],.kefu-file-link[data-v-74c3babe]{align-items:center;display:flex}.kefu-empty[data-v-74c3babe]{height:100%;justify-content:center}.kefu-input[data-v-74c3babe]{background:#fff;border-top:1px solid #e4e7ed}.kefu-input-toolbar[data-v-74c3babe]{border-bottom:1px solid #f0f0f0;display:flex;gap:12px;padding:6px 16px}.kefu-toolbar-btn[data-v-74c3babe]{color:#909399;cursor:pointer;transition:color .2s}.kefu-toolbar-btn[data-v-74c3babe]:hover{color:#409eff}.kefu-input-row[data-v-74c3babe]{display:flex;gap:8px;padding:8px 16px 12px}.kefu-input-row .el-input[data-v-74c3babe]{flex:1}